Delete Account

1. How to request deletion

Google Play and privacy laws require a clear way to delete your EasyMerkato account and associated personal data. EasyMerkato supports deletion by request as follows.

• Submit the form at the bottom of this page with the email registered on your EasyMerkato account.
• Or email us from that same address if you prefer not to use the form.
• Contact: easymerkato@gmail.com — subject: "EasyMerkato account deletion request".
• Include your full name, company name (if any), and confirm that you want the account permanently deleted.
• You can also open Delete Account in the EasyMerkato app (Profile → Settings), which links to this page.

2. What we delete

After we verify your request, we will delete or anonymize:

• Your user profile (name, email, company fields, profile photo).
• Authentication credentials and session tokens.
• Device notification tokens tied to your account.
• Personal preferences stored for your user.

3. What may be retained

Some business records may be retained for a limited period where needed for accounting, dispute resolution, fraud prevention, or legal obligations — for example order and payment ledger entries that also involve another business. Where retained, we minimize personal identifiers where practical.

4. Timing

We aim to process verified deletion requests within 30 days. You will receive a confirmation email when the request is completed or if we need more information to verify ownership of the account.

5. Before you delete

• Export any statements or records you need from the app.
• Settle outstanding orders or payments with trading partners where possible.
• If you are a team owner, remove or transfer team members as needed.